Joel Black trading as Canberra Horticulture & Garden Design
Effective Date: 17 February 2026
Canberra Horticulture & Garden Design (“we”, “our”, “us”) is committed to protecting your privacy. This policy outlines how we handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect basic information such as your name, phone number, or email address if you contact us directly.
We use Google Analytics to understand how visitors use our website. This may include non-identifiable information such as pages viewed, time spent on the site, and the type of device used. This data is anonymous and helps us improve the site experience.
2. How We Use Information
Any personal information you provide to us directly (for example, by phone or email) is used only to respond to your enquiry, provide a quote, or deliver our services.
Analytics data is used to monitor website performance and guide improvements. We do not use this data to personally identify visitors.
3. Disclosure of Information
We do not sell or share your personal information with third parties except where required by law or where necessary to provide services you’ve requested.
4. Data Storage and Security
Any information we hold is stored securely and only accessible to authorised personnel. We take reasonable steps to protect personal information from misuse or unauthorised access.
5. Your Rights
You may request access to any personal information we hold about you. If the information is inaccurate or incomplete, you may ask for it to be corrected.
6. Changes to This Policy
This policy may be updated occasionally. The most current version will be available on our website.
7. Contact Us
If you have any questions about this privacy policy or how your information is handled, please contact us at:
Canberra Horticulture & Garden Design
Contact Us
Phone: 0409 832 056